CONTACT US:
01757 713718
info@qualitygovernancesolutions.co.uk

Patient Safety Incident Response Framework (PSIRF)

Following the publication of the National Patient Safety Strategy in 2019, the Patient Safety Incident Response Framework was published in August 2022 with acute providers expected to implement the framework by September 2023.

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Continuous Quality Improvement

Continuous quality improvement needs to be simple! We need to make it easy for teams to innovate and implement improvements within frameworks that are accessible yet structured, without stifling innovation or becoming bureaucratic!

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Patient Experience

The Parliamentary Health Service Ombudsman (PHSO) published the NHS Complaint Standards: Model Complaint Handling Procedure in December 2022. This included a self-assessment tool to inform future service provision and clear guidance on how to deliver a consistent service that meets your service user requirements.

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CQC Compliance

CQC is changing! Your organisation is likely to have received a date, from November 2023, of when it can expect to be inspected under the new single assessment framework. Whilst the five key questions remain the same, there are changes involved with the use of quality statements and the six new evidence categories.

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Ward to Board Assurance

Ward to Board Assurance features in many CQC reports. It is multifactorial with a range of components to promote effective assurance mechanisms, escalation of risk and more importantly timely action in response to identified risks.

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Coaching

In addition to QI coaching, we also have a number of members of the team who are trained coaches. For quality improvements to be sustainable there needs to be a safe learning culture, which coaching supports.

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Memberships

We also offer a number of membership schemes allowing you to pay a monthly rate with a guaranteed level of service planned throughout the year.

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Welcome to Quality Governance Solutions Limited

Welcome to Quality Governance Solutions (QGS) Limited. With the ever-increasing demands on health and care providers to demonstrate that their Quality Governance arrangements are legally compliant, manage risks effectively and continuously improve clinical outcomes, we provide bespoke packages ranging from diagnostic reviews and quality improvement training to development and implementation of solutions with meaningful change.

Whether you are an independent healthcare provider, social care provider, Community Interest Company, charity or an NHS trust, at QGS, we can help you make the shift from compliance to continuously ‘raising the bar’ in quality.

Using our services can help you to:

  • Develop Quality Strategies that stakeholders understand and support
  • Improve staff and patient safety, experience and outcomes
  • Improve your teams performance
  • Promote continuous quality improvement in your organisation
  • Deliver the Patient Safety Incident Response Framework (PSIRF) grounded in human factors, restorative practice and continuous quality improvement
  • Ensure that you are meeting your legal requirements
  • Improve the risk maturity of your organisation
  • Prepare your organisation for a CQC inspection
  • Strengthen your governance systems and processes
  • Support psychological safety and cultural improvements